FIEN orders are temporarily closed
Custom ordering will reopen May 2025.
Details will be announced prior to relaunch via instagram @fienxyz.
If you would like to waitlist your custom order, please read the following details and contact us via email [shopfien@gmail.com] or direct message @fienxyz.
*All items are custom and made to order except items listed under “Ready to Ship”
How to order your custom FIEN apparel:
Step 1 : Decide what type of garment you would like. For example; a dress, a matching set, a bikini, etc.
Step 2: Determine your budget. Please remember that this is not a fast fashion website. ALL garments are designed and handmade by one person, custom to your measurements with high quality and ethically sourced materials. Pricing depends on the final design and is determined by the materials needed and estimated time of production.
Please reach out if you are unsure, designs can be simplified to be more budget friendly.
*Discounts and trade deals may be available
Step 2 : Collect inspiration. This can be an image of designs I’ve already made. Browse through @fienxyz instagram or provide your own design inspiration. A look book will soon be published. Go through the ‘Customize Your Look’ tab to see what colors and materials are available. Consider what styles you like and what colors, patterns and materials you prefer.
*Most of our current inventory is cotton. If you do not see a color or material you like we can specially source something. Some materials are not publicly listed.
Step 3 : Take body measurements. This is NOT the time to alter your measurements. All garments are made to your specific measurements so double check that they are accurate. The more information the better! If you have preference on how you would like your garment to fit, please be sure to include those details.
Visit our ‘Size Guide’ for specific instructions on how to measure your own body.
*If you receive your garment and it does not fit correctly, alterations can be made to adjust the fit, but ultimately there are no returns or exchanges on custom pieces unless at the fault of the designer.
Step 4: Contact us with your inquiry. By us I mean me, Finna, the sole operator of this small business! Thank you for your interest in my work :)
Use the ‘Design Inquiry’ form here on the website or send your information via email [shopfien@gmail.com] or DM @fienxyz.
What to expect:
All design details will be thoroughly discussed prior to starting your garment. Once your design has been finalized and deposit received, we can begin! A time estimate for the fulfillment of your order will be provided. If you have a specific time frame you are working with please let me know ahead of time and I will try to accommodate as best as possible. Behind the scenes updates, questions and photos will be shared during the production of your garment.
Once your order has been completed, garments will be washed and prepared for shipping. Your mailing address along with the remainder of the payment will be required at this time. Once received, your garment will be shipped out! A tracking number and link will be sent via email along with a detailed invoice of your order.
*Depending on your location, shipping costs will be covered in your total.
If you have any other questions refer to ‘FAQ’ and please don’t hesitate to contact me! I look forward to designing with you :)
Best wishes,
Finna
Founder & Designer at FIEN